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TERMS & CONDITIONS OF OUR SERVICES

At Iranhealth, we take pride in being a renowned medical tourism company that facilitates patients’ access to world-class medical care in Iran.

Our team of experienced professionals works tirelessly to provide comprehensive assistance to our patients, from helping them choose the best hospitals and doctors to arranging their travel and accommodation.

We understand that medical tourism can be daunting, and our goal is to make it a hassle-free and comfortable experience for our patients. Our services include medical consultation, hospital selection, visa assistance, travel arrangements, and post-treatment follow-up. 

We ensure that our patients receive personalized care, high-quality treatment, and an overall satisfactory experience.

About Us

Iranhealth and the website iranhealthAgency.com are owned and operated by Arian Gasht Medical Tourism Company, a private Iranian company. You agree to be bound by these terms and conditions by using our website or services. You can request a copy by emailing [email protected]!

In addition, we have been granted permission from the Iranian government to provide medical travel services. Therefore, we can assist you in planning your medical procedures in Iran in accordance with all necessary regulations and standards.

Please do not use our website or services if you disagree with these terms. Those under 18 must have parental permission to use our services. If these terms are violated, we can terminate accounts or communication channels without notice.

Privacy Policy: Your Confidentiality Matters

We take privacy very seriously and never share user data without permission. The data we collect is only used to facilitate medical travel arrangements. However, we cannot guarantee total online security and are not liable for any loss or damage from information sent over the Internet.

Patient Safety: Paramount Concern

The primary objective of our organization is to ensure the safety and well-being of our valued patients. Notably, most hospitals utilized for medical tourism in Iran undergo stringent medical evaluations that conform to global standards. Therefore, we have meticulously curated the most technologically advanced and modern clinics and hospitals with top-quality facilities for our clients.

User Agreement: Terms and Conditions

By providing IranHealthAgency with personal or medical information, users agree to potential transfers to third parties. Users must be adults or have parental or guardian permission to submit requests or contact information on the website. Internet security risks are acknowledged, and we are not liable for damages or loss incurred with information sent via the Internet.

Medical Disclaimers:

The website content concerns procedures, products, and services that may not suit every patient or situation. We make no claims as to their appropriateness, effectiveness, or outcomes.

No Doctor-Patient Relationship

Please note that our services are intended only to connect you with healthcare providers and do not establish a doctor-patient relationship. While we are here to help you find the right doctor or hospital, it is essential to understand that the medical care you receive is solely between you and your chosen healthcare provider [Hospital & Doctors].

Hospitals and Clinics: Elevating Medical Tourism in Iran

If you are considering medical tourism, we would like to share our carefully selected list of top-notch hospitals and clinics in Iran. These facilities are equipped with advanced and cutting-edge medical technologies and staffed by highly qualified medical professionals.

Each of our selected hospitals and clinics holds ISO certification, indicating their commitment to maintaining high-quality standards in healthcare. Additionally, they have affiliations with esteemed Western medical groups, ensuring patients receive the best possible care and treatment. Our selected facilities are the pinnacle of modern and high-tech medical facilities, and we are confident they will exceed your expectations.

Doctors: Leaders in Modern Medicine

Our team of senior physicians is dedicated to providing high-quality care to patients worldwide. We make sure to offer English-speaking doctors who are certified by international medical associations. Our doctors are members of prestigious organizations like the American Medical Association, American Ophthalmology Association, and American Academy of Facial Plastic and Reconstructive Surgery, to name a few. 

We take great pride in our team’s expertise and experience in various medical fields, including knee surgery, cancer treatment, and laparoscopic surgery. Experience the best in medical care with us!

Website Content:

The information provided on this website is meant solely for informational purposes and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.is always essential to seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. If you are experiencing a medical emergency, please call your local emergency services immediately.

Please take note that our website’s content is written by a team of highly qualified doctors who have extensive experience in all fields of medicine. 

We take great care in ensuring that the information we provide is accurate, reliable, and up-to-date so that our readers can make informed decisions about their health and well-being. Our team of medical experts is committed to providing the highest quality content possible, and we are constantly updating and refining our articles to ensure that they are as informative and helpful as possible.

Updates: Keeping You Informed

We occasionally make changes to our website, meaning we can remove or modify any information, prices, or services provided by Iranhealth or associated providers at any moment. Despite our efforts, we cannot guarantee that all the information or prices on the website will always be complete and accurate due to possible human or software errors.

Keep yourself updated by visiting our website regularly. We always give you the latest and most accurate information. However, sometimes, we may need to change the content, prices, or services due to unforeseen errors. So, please bear with us and keep visiting our website for the latest news and updates.

Copyright:

All website content and materials are Iranhealth’s property protected by Iranian and international copyright and trademark law. Nothing may be used without Iranhealth’s permission.

Changes & Cancellations:

Please note that prices and services are subject to change at any time without prior notice. If you need to make any changes or cancel your booking, please be aware that you may incur charges or penalties. Also, please remember that processing refunds may take 3-10 days.

Visas

We are here to assist you with applying for an Iranian visa. However, we cannot be held liable for any rejections or penalties resulting from incorrect or incomplete information provided by you. Ensuring that all information provided in the visa application is accurate and up-to-date is essential. In the event of cancellations or other issues, please note that some visa fees may be nonrefundable, regardless of the outcome. We are committed to providing you the best possible service and guidance throughout the visa application process.

SERVICES

Service Offerings

We recommend renowned, accredited surgeons and practitioners, ensuring a solid reputation in the specific medical procedure selected for your treatment. Our extensive network includes world-class clinics and hospitals, offering many options.

1. Assistance and Coordination

Our comprehensive services include forwarding your medical records, applying for a Visa Authorization Code, and assisting in travel arrangements, including booking tickets, accommodation, and transfers. We provide language interpreters and ensure your support at every stage of your stay in Iran.

2. Tailored Treatment Packages

Our treatment packages are designed for individual adults and include specific services detailed in the quotation. Prices on the website are subject to change without notice, and packages cannot be combined or altered with other promotions.

3. Financial Details

After initial consultations and evaluations, we provide a quote valid for 60 days, extendable to 6 months with a deposit. Any additional costs post-face-to-face consultations will be detailed for your authorization. Full payment is required before the procedure.

4. Medical Tests and History

Patients are responsible for providing necessary tests based on the treatment procedure. Failure to do so may result in additional charges. Patients must inform Iranhealth of prior treatments, and any misrepresentations leading to treatment cancellation or tests will incur charges.

5. Privacy and Visa Process

Patient information is strictly used for visa procedures and shared with relevant authorities. The e-visa application is non-refundable after the reference number is issued. Visa issuance time is not guaranteed, and the e-visa may be obtained at the airport or the patient’s country of residence.

6. Tickets, Interpreters, and Transfers:

Patients are advised to wait until they receive their e-visa before booking their tickets. This will help avoid any inconvenience due to the visa not being issued on time. In addition, interpreter services may be available but may come at an additional cost, which will need to be borne by the patient. 

It is important to note that transfer conditions and vehicles are subject to availability and cannot be guaranteed. Any changes in hotel or accommodation may apply based on various factors such as availability, location, or unforeseen circumstances. Patients are advised to keep this in mind while making their travel arrangements.

7. Additional Services – SIM Cards, Accommodation, and Doctor Consultations

When you visit the hospital for medical procedures, IranHealthAgency offers additional services to ensure your stay is comfortable and convenient. Upon arrival, you’ll receive a free SIM card with a certain amount of data and talk time. This will allow you to stay connected with your loved ones and access important information during your stay.

 If you have any dietary needs or restrictions, it’s crucial to inform the hospital staff so that they can make the necessary arrangements for your meals. 

Your room may be subject to change based on availability, but rest assured that every effort will be made to ensure that you are comfortable and have a pleasant stay.

You’ll be able to see the doctor thrice for free during your time at the hospital. However, if you require additional consultations beyond the initial three, there may be extra charges. In addition, IranHealthAgency offers a free consultation service for one year after your surgery to provide you with the support and guidance you need. during your recovery and rehabilitation period.

8. Currency Exchange, Recovery Rooms, Allergies, and Insurance

IranHealthAgency offers currency exchange at its own rate. Recovery room options are available upon request. Patients are responsible for managing allergies and receive complimentary travel insurance for treatments.

9. Payment and Refund Policies:

When you apply for a Visa or schedule an appointment, you must pay a deposit. Please note that you will be responsible for paying any transaction fees, and cancellations made within 72 hours may not be refunded. If you cancel an appointment or don’t use a service, an administration fee of 12% will be deducted from your refund. It’s important to know that the refund process can take 3-10 business days.

Please note that the refund process may take 3-10 business days.

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